Reach support, sales, security, legal, and general inquiries directly. Each channel is dedicated to a specific responsibility so your request is routed efficiently.
Technical assistance and onboarding
Usually replies within 1 business day.
Enterprise plans, pilots and partnerships
Enterprise inquiries typically within 2 business days.
Report vulnerabilities
Legal requests and compliance
General inquiries
We aim to respond to product and billing requests within one business day (Mon–Fri). Enterprise inquiries typically within two business days.
Security vulnerabilities: security@auroranexis.com
Dedicated channels for privacy, partnerships, and media inquiries.
GDPR and privacy requests
Technology and strategic partnerships
Guides for clients, reports, risks, billing, and the Public API.
Documentation hubLive availability for platform, API, billing, AI, and automation services.
View status pagePrefer a form? Send a message and we will route it to the right team.
Media requests
Support
Product support, billing questions, documentation, and Enterprise onboarding.
