Portfolio health and account attention
Use operational health and customer-success signals across the managed services portfolio to surface accounts that need attention before renewals and QBRs.
MSP Client Portfolio Management Software — For MSP owners and service delivery managers: monitor multi-client health, track and report SLA performance with auditable records, run incidents and risks per account, and publish multi-client reporting across your managed services portfolio.
Help teams identify at-risk accounts earlier with operational signals, support retention efforts through proactive operational transparency, and support delivery oversight across a growing client portfolio. MSPs compete on reliability — Auroranexis helps teams document operational performance with auditable records.
MSPs run dozens of clients with technicians, account managers, and leadership sharing fragmented status. Without a shared operations layer, teams cannot quickly see which accounts need attention, SLA and incident context is scattered across PSA exports and chat, and QBR preparation pulls senior staff away from delivery.
Auroranexis is client portfolio management software for multi-client MSPs — not an RMM or PSA replacement. Use health and customer-success signals to prioritize accounts; on Business or Enterprise, manage incidents, risk registers, and per-client SLA policies with breach indicators; publish report templates, schedules, and portal updates from one workspace. Professional (up to 25 clients) includes client portal with white-label options, reporting, profitability tracking, and automation builder. Business adds risk, incident, SLA, escalation rules, and the operational automation engine (higher client limits); Enterprise adds custom limits, dedicated onboarding, and priority support.
Help teams identify at-risk accounts earlier with operational signals, support retention efforts through proactive operational transparency, and support delivery oversight across a growing client portfolio. MSPs compete on reliability — Auroranexis helps teams document operational performance with auditable records.
Use operational health and customer-success signals across the managed services portfolio to surface accounts that need attention before renewals and QBRs.
On Business or Enterprise, assign SLA policies by client tier, track incidents against those policies, and keep risk registers with owners — then track and report SLA performance with auditable records.
Standardize report templates, scheduled drafts, PDF export, and branded portal updates so every client gets a consistent delivery story from the same workspace.
Managed service providers — boutique MSPs through regional operators — whose owners, service delivery managers, and account leads need portfolio visibility, SLA accountability, and client-facing transparency without replacing existing RMM/PSA tooling.
Business or Enterprise. Professional supports up to 25 clients with portal, white-label options, reporting, profitability, and automation builder workflows. Most MSPs managing SLA-backed portfolios choose Business for risk, incident, SLA, escalation rules, and the operational automation engine (up to 100 clients). Enterprise is for custom limits and priority support.
Professional supports up to 25 clients. Business supports up to 100 clients. Enterprise supports custom client limits through sales.
No. Auroranexis is client portfolio operations software — health, SLA, incidents, risk, reporting, portal, and profitability context. It provides connectors and API access where configured; it does not replace RMM or PSA platforms.
Book an MSP demo to walk portfolio health, SLA, incident, risk, and reporting workflows; compare Professional vs Business/Enterprise on the pricing page; or create a workspace for self-serve registration. Pilot Partner remains invite-only for qualified operators.
Book an MSP demo for qualified discovery, compare Professional vs Business/Enterprise on pricing, or create a workspace for legitimate self-serve registration. Pilot Partner remains invite-only.
Use case · MSPs
For MSP owners and service delivery managers: monitor multi-client health, track and report SLA performance with auditable records, run incidents and risks per account, and publish multi-client reporting across your managed services portfolio.