Incident documentation
Maintain timestamped incident records with severity, ownership, and resolution timelines suitable for post-incident review.
Cybersecurity firms deliver critical services where accountability and documentation matter. Yet incident response records, risk assessments, and client communication often live in disconnected tools, making it difficult to demonstrate control during audits, QBRs, or post-incident reviews.
Auroranexis provides cybersecurity service providers with a structured client operations workspace. Log incidents with timelines, maintain risk registers with ownership and mitigation tracking, and share appropriate status through a secure client portal — all with audit trails for sensitive actions.
Demonstrate operational maturity to enterprise clients, reduce time spent on compliance documentation, and maintain consistent delivery standards as the security portfolio grows.
Maintain timestamped incident records with severity, ownership, and resolution timelines suitable for post-incident review.
Track identified risks with likelihood, impact, owners, and mitigation status per client engagement.
Activity history and change logs provide evidence of operational control for client and regulatory reviews.
MSSPs, vCISO providers, penetration testing firms, and security consultancies managing multi-client security services with contractual accountability requirements.
No. It is the client operations and accountability layer — incident records, risk tracking, reporting, and portal visibility — not a security monitoring or orchestration platform.
Yes. Sensitive actions are logged with timestamps and actor information. Compliance center features on higher plans support structured audit workflows.
Portal visibility is configurable per client. You decide which incidents, risks, and reports are shared based on contractual and operational policies.
Create your workspace, connect clients, and standardize delivery with enterprise-grade controls.
Use case
Track incidents, risks, and compliance posture across your security services portfolio with audit-ready operational records.